A virtual call center is a remote setup where customer service representatives handle inbound and outbound calls from various locations, typically using internet-based technology and software. This setup allows for flexible work arrangements and can be cost-effective for businesses, as it eliminates the need for a physical call center facility.
A virtual call center is a remote setup where customer service representatives handle inbound and outbound calls from various locations, typically using internet-based technology and software. This setup allows for flexible work arrangements and can be cost-effective for businesses, as it eliminates the need for a physical call center facility.
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